PRIVACY POLICY

Effective Date: January 1, 2026

Your privacy is important to us. This Privacy Policy outlines how personal information is collected, used, and protected when you visit this website.

1. Information We Collect

We may collect personal information that you voluntarily provide through this website, including but not limited to:

Name
Email address
Phone number
Information submitted through contact or booking forms

We may also collect limited non-identifying information automatically, such as browser type, device information, and website usage data, through cookies or analytics tools.

2. How We Use Your Information

Personal information collected through this website may be used to:

Respond to inquiries or requests
Provide information about services
Facilitate appointment booking
Improve website functionality and user experience

Your information will not be sold or shared for marketing purposes.

3. Cookies and Analytics

This website may use cookies or similar technologies to improve functionality and understand how visitors use the site. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

4. Protection of Personal Information

Reasonable administrative, technical, and physical safeguards are used to protect personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.

5. Personal Health Information

This website is not intended for the collection of sensitive personal health information unless submitted through a secure clinical platform. Submission of information through this website does not establish a doctor–patient relationship.

Personal health information collected through secure systems is governed by applicable privacy legislation, including Ontario’s Personal Health Information Protection Act (PHIPA).

6. Online Booking and Clinical Platforms

Online appointment booking and secure communication are facilitated through Practice Better, a third-party practice management platform. Any personal or health information submitted through Practice Better is collected, stored, and protected in accordance with their privacy policies and applicable privacy legislation, including PHIPA.

We do not control and are not responsible for the privacy practices of third-party platforms.

7. Third-Party Services

This website may use third-party tools (such as analytics services or embedded booking links) that collect information in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.

8. Access and Accuracy

You may request access to or correction of your personal information by contacting us using the information below.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact info@drkristennd.ca